1a. Does Customs accept and process electronically the data required for release of shipments in advance of their actual arrival so that they can be released either prior to or immediately after arrival? (Art 7.1 TFA)
Yes (Due to the COVID-19 pandemic and the dramatic increase in e-commerce shipments, there have been additional delays due to bottlenecks in the IT Customs clearance process)
1b. Can formalities for final clearance be completed through electronic means post-release?
3. Is physical release of goods separate from clearance? (Will Customs release goods prior to completion of all formalities and final settlement of accounts?) (Art 7.3 TFA)
No
4. Is full-time (24/7) automated processing for the customs ports at which you operate available?
Yes
5a. Are the official working hours of the Customs office and personnel adapted to commercial needs and applied at local level? (RKC Std 3.1)
Yes
5b. Are there fees for Customs services during normal working hours?
No
5c. Does Customs and other agencies provide clearance services outside of the official office hours?
Yes (Customs and Agriculture - YES
Health - NO)
5d. Will Customs provide dedicated clearance services away from the Customs office for a fee? (e.g. clearance at Express Consignment Facilities and Hubs)
Yes (At Operator's facility, no additional fees)
6. For shipments arriving by air, does Customs inspect and release goods at the operator's facility or require their transfer to another facility? (Art 7.8.1a TFA)
Operator's facility
7a. Does Customs apply risk-management and risk-based selectivity to select items for documentary and/or physical examination? (Art 7.4 TFA)
Yes
7b. Does any other agency apply risk-management and risk-based selectivity to select items for documentary and/or physical examination? (Art 7.4 TFA)
8a. Are there multiple inspections (inspections by agencies other than Customs)?
Yes
8b. Are they fully coordinated?
(Art 8.1 TFA; RKC Std 3.35)
9a. Does the customs administration apply a de minimis regime that allows goods the value of which does not exceed a certain amount to be exempted from duties and taxes?
(Art 7.8.2d TFA; RKC Std 4.13)
Yes
9b. If the answer above is "yes" what is that amount in local currency?
33,194 CLP Chilean Pesos
9c. Is de minimis based on intrinsic value (i. e. the cost of the goods without transport and insurance costs)?
Other (add remark) (The de minimis is for sporadic B2C shipments)
9d. If the answer to 9a is "yes", are those goods subject to simplified procedures e.g.
consolidated release/clearance or 'off manifest'? (Art 7.8.2a TFA)
Yes
10a. Does the customs administration apply an informal/simplified entry threshold that allows dutiable goods the value of which does not exceed a certain amount to be exempted from formal declaration procedures (WCO IRG Cat 3) e.g. as in the US for goods valued between $800 and $2500?
Yes (US$3,000, except shipments requiring additional authorizations from othe border agencies (e.g. phytosanitary, technical, agricultural, etc.) )
10b. If the answer above is "yes" what is that amount in local currency?
2,460,900 Chilean pesos
11b. Does Customs or any other agency accept electronic supporting documents? (Art 10.2 TFA)
Yes
11c. Does Customs or any other agency accept scanned copies of supporting documents?
Other (add remark) (Yes, for now due to the Pandemic)
12. Is the express carrier allowed to clear import shipments on behalf of the consignee without having to use a third-party licensed customs broker? (RKC Std 8.1)
Yes (But only up to US$3,000 in value)
13b. Are these fees based on the value of the goods? (Art 6.2 (ii) TFA)
Not applicable